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Universal Banking Specialist

2 months ago

Red Bluff, California, United States Mechanics Bank Full time
About the Role

Mechanics Bank is seeking a highly skilled and experienced Universal Banking Specialist to join our team at our Red Bluff Branch. As a key member of our banking operations team, you will be responsible for delivering exceptional customer service and driving sales growth through the sale of deposit and lending products.

Key Responsibilities
  • Provide comprehensive deposit services to individuals, fiduciary, and small businesses, promoting the full range of deposit and lending products that meet the client's needs.
  • Process and close consumer loan and small business loan applications, reviewing loan packages for required documentation and ensuring compliance with banking regulations.
  • Assist customers with account maintenance, adoption of digital banking channels, and other complex account issues, deepening relationships and resolving concerns presented by clients.
  • Provide teller line support and perform routine teller transactions as needed, maintaining and balancing a cash supply for transactions performed.
  • Review client transactions for red flags and fraudulent items, maintaining awareness of current criminal scams used against banking clients and preventing clients from becoming victims of fraud.
  • Maintain compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers.
Requirements
  • High School Degree or GED required.
  • Minimum of 2 years bank operations and sales experience required.
  • Notary license preferred.
  • Excellent interpersonal skills, attention to detail, and customer service.
  • Ability to work independently and collaborate effectively as a team member.
  • Ability to make decisions and review and approve other employee decisions.
  • Extensive knowledge of Bank deposit products and services.
  • Thorough knowledge of Bank's standard loan products.
  • Knowledge of small business and consumer credit principles and practices.
  • Extensive knowledge of alternative Bank services and products and vendor provided products.
  • Ability to persuade, including the value and benefits of using the Bank's services and products.
  • Knowledge of applicable Federal and State banking regulations.
What We Offer

Mechanics Bank is an equal opportunity employer and offers a competitive compensation package, including a salary range of $28.00 hourly, based on work experience, education, and/or skill level of the applicant, along with internal equity and alignment with geographic market data.