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Service Operations Representative

2 months ago

Modesto, California, United States Visual Media Alliance Full time

Customer Service Representative

Position Overview

We are seeking a reliable and dedicated individual to join our team as a Customer Service Representative. This role requires commitment to a full-time schedule, Monday through Friday, from 8 AM to 5 PM, with the possibility of overtime as necessary.

Key Responsibilities

  • Demonstrate exceptional organizational skills while working independently and collaboratively within a team.
  • Exhibit outstanding verbal and written communication abilities.
  • Manage multiple tasks efficiently, even in high-pressure situations, while maintaining a positive attitude.
  • Utilize logical and analytical thinking to solve problems effectively.
  • Perform data entry, filing, and answering phone inquiries.
  • Assist customers at the front counter and manage electronic documentation.

Qualifications

This position is not suitable for entry-level candidates. We are looking for individuals with a strong work ethic and a background in the print industry is advantageous. Proficiency in Microsoft Office Suite, particularly Excel, is required.

Application Process

Interested candidates must submit a written cover letter along with their resume. Please note that applications without a cover letter will not be considered. We only accept resumes via email.

Compensation

The pay rate for this position is competitive and based on experience.

Health and Safety Measures

All employees and visitors are expected to adhere to health and safety protocols, including wearing masks and practicing social distancing when feasible.