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Automotive Service Representative

2 months ago

Modesto, California, United States SpeeDee Oil Change and Auto Service Full time
Job Summary

The Cashier is responsible for delivering exceptional customer service and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.

ResponsibilitiesCustomer Relations / Business Development
  • Engage with customers in a friendly, professional, and inviting manner.
  • Explain SpeeDee's preventative maintenance services and pricing structure to achieve high customer satisfaction and increased sales.
  • Review services performed and bill customers accurately.
  • Obtain technical information from managers or technicians to respond to customer inquiries.
  • Promote SpeeDee's services and maintain marketing programs as directed.
  • Answer telephone calls in a professional manner.
  • Maintain a team effort of quality customer service.
Shop Operations
  • Maintain a clean and organized customer service area.
  • Ensure customer restrooms are spotless.
  • Write up work orders for customers as needed.
  • Adhere to SpeeDee's Daily Operations Manual and store policies.
  • Maintain the appointment scheduler and office computer system.
  • Process daily cash receipts.
Benefits
  • Growth Opportunities
  • Locally Owned and Operated
  • Safety You Can Trust

Compensation: $17.00 per hour