IT Support Specialist
6 days ago
At Charles IT, we are seeking a highly skilled Systems Administrator to join our team. With a competitive salary of $80,000 - $110,000 per year, this role offers excellent opportunities for career growth and professional development.
Job DescriptionWe are looking for an experienced Systems Administrator who can provide top-notch support to our clients. As a key member of our team, you will be responsible for:
- Providing field and escalation support to resolve technical issues
- Supporting Microsoft-related technologies, including Windows Server, Office 365/Exchange, SQL, and SharePoint
- Managing virtual environments using VMware and Hyper-V
- Implementing backup and disaster recovery solutions
- Configuring and supporting network devices and services, including WAN and LAN connectivity, routers, firewalls, and security
- Communicating effectively with customers on ticket progress and impending changes
- Maintaining documentation of internal processes and procedures
The ideal candidate will have a strong background in system administration, with experience working with various technologies and platforms. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
RequirementsTo be successful in this role, you will need:
- 5 or more years of experience in system administration
- Certifications such as MCSA, VCP, CCNA are a plus
- Experience working with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus
- Strong communication and problem-solving skills
- Ability to manage multiple tasks and collaborate effectively within a fast-paced team
We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, paid holidays, PTO, 401(k), bonuses, and more. At Charles IT, we value our employees and strive to create a supportive and inclusive work environment.
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