IT Support Specialist

6 days ago


Middletown, Connecticut, United States Charles IT Full time

At Charles IT, we are seeking a highly skilled Systems Administrator to join our team. With a competitive salary of $80,000 - $110,000 per year, this role offers excellent opportunities for career growth and professional development.

Job Description

We are looking for an experienced Systems Administrator who can provide top-notch support to our clients. As a key member of our team, you will be responsible for:

  • Providing field and escalation support to resolve technical issues
  • Supporting Microsoft-related technologies, including Windows Server, Office 365/Exchange, SQL, and SharePoint
  • Managing virtual environments using VMware and Hyper-V
  • Implementing backup and disaster recovery solutions
  • Configuring and supporting network devices and services, including WAN and LAN connectivity, routers, firewalls, and security
  • Communicating effectively with customers on ticket progress and impending changes
  • Maintaining documentation of internal processes and procedures

The ideal candidate will have a strong background in system administration, with experience working with various technologies and platforms. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Requirements

To be successful in this role, you will need:

  • 5 or more years of experience in system administration
  • Certifications such as MCSA, VCP, CCNA are a plus
  • Experience working with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus
  • Strong communication and problem-solving skills
  • Ability to manage multiple tasks and collaborate effectively within a fast-paced team

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, paid holidays, PTO, 401(k), bonuses, and more. At Charles IT, we value our employees and strive to create a supportive and inclusive work environment.



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