Crisis Intervention Associate

1 day ago


Rochester, New York, United States Center for Youth Services Full time
Job Summary

The Center for Youth Services is seeking a highly skilled Emergency Shelter Counselor to support our 24/7 youth shelter environment.

As a Relief Emergency Shelter Counselor, you will be responsible for supervising residents, providing one-to-one counseling, teaching independent living skills, preparing meals with residents, and facilitating recreational outings.

Main Responsibilities:

  • Supervise residents within the daily routine, ensuring their safety and well-being.
  • Respond to and prevent crises, providing emotional support and intervention when needed.
  • Offer after-hours crisis phone counseling, intake, assessment, and referral services.
  • Document critical information in staff logs and resident files, maintaining confidentiality.
  • Transport residents to recreational activities and outings, as assigned.
  • Participate in quarterly training and supervision sessions, totaling 10 hours per year, to meet state regulations.
  • Maintain the shelter facility and grounds, contributing to a clean and organized environment.
  • Foster a caring and cooperative atmosphere, promoting positive relationships among residents and staff.
  • Maintain client confidentiality according to agency policy.
  • Perform other duties as assigned by the Assistant Manager or Shift Charge staff.

Requirements:

We require a High School diploma or GED plus one year of Human Services experience, preferably working with youth. A valid driver's license is necessary for this role.



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