Retail Sales Floor Leader
2 months ago
Gopuff is seeking a highly skilled Retail Sales Floor Leader to join our Retail Operations team. As a key member of our team, you will be responsible for creating an exceptional customer experience while driving sales and delivering on business goals.
Key Responsibilities:- Lead daily operations on the sales floor, including opening and closing procedures, cash handling, and POS system management.
- Provide a strong leadership presence and ensure that all customers receive exceptional service and all their needs are met.
- Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help customers make informed purchasing decisions.
- Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets.
- Support the Store Manager in managing store expenses and budgets, including labor costs, supplies, and operational expenses.
- Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
- Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking.
- Support the store manager in training store staff, including providing feedback, coaching, and input on performance evaluations.
- Ensure all pricing, signage, and displays are correct at all times.
- Receive regular vendor deliveries and stock sales floor in a timely manner.
- Responsible for controlling inventory stock levels and reordering as necessary within budget.
- Enforce all company policies and procedures, including health, safety, and security.
- 3+ years of management experience
- Retail or Hospitality management experience (preferred)
- Wine, Spirits & Beer product knowledge (preferred)
- Ability to work full-time employment as business requires (nights, weekends and holidays)
- Understanding of regulatory requirements related to the sale of alcohol
- Possesses strong interpersonal skills to communicate with confidence to customers and team
- Possesses strong organizational and time management skills
- High school diploma or equivalent
- Ability to lift up to 49 pounds
- Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
- Rancho-San-Diego, CA: $18-$27.56
- The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
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