Retail Sales Floor Leader

2 months ago


San Diego, California, United States Gopuff Full time
Job Title: Retail Sales Floor Leader

Gopuff is seeking a highly skilled Retail Sales Floor Leader to join our Retail Operations team. As a key member of our team, you will be responsible for creating an exceptional customer experience while driving sales and delivering on business goals.

Key Responsibilities:
  • Lead daily operations on the sales floor, including opening and closing procedures, cash handling, and POS system management.
  • Provide a strong leadership presence and ensure that all customers receive exceptional service and all their needs are met.
  • Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help customers make informed purchasing decisions.
  • Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets.
  • Support the Store Manager in managing store expenses and budgets, including labor costs, supplies, and operational expenses.
  • Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
  • Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking.
  • Support the store manager in training store staff, including providing feedback, coaching, and input on performance evaluations.
  • Ensure all pricing, signage, and displays are correct at all times.
  • Receive regular vendor deliveries and stock sales floor in a timely manner.
  • Responsible for controlling inventory stock levels and reordering as necessary within budget.
  • Enforce all company policies and procedures, including health, safety, and security.
Requirements:
  • 3+ years of management experience
  • Retail or Hospitality management experience (preferred)
  • Wine, Spirits & Beer product knowledge (preferred)
  • Ability to work full-time employment as business requires (nights, weekends and holidays)
  • Understanding of regulatory requirements related to the sale of alcohol
  • Possesses strong interpersonal skills to communicate with confidence to customers and team
  • Possesses strong organizational and time management skills
  • High school diploma or equivalent
  • Ability to lift up to 49 pounds
Compensation:
  • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
  • Rancho-San-Diego, CA: $18-$27.56
  • The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

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