Fitness Center Representative
1 week ago
Are you looking for a dynamic and supportive work environment where you can grow and develop your skills? As a Member Services Representative Sub at Planet Fitness, you will have the opportunity to provide exceptional customer service and support to our members while working in a fast-paced and exciting club setting.
Key Responsibilities:- Provide exceptional customer service by filling in for available shifts and assisting with member inquiries and concerns.
- Check members into the system, take prospective members on tours, and assist with the new account sign-up process.
- Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Detailed cleaning in all areas of the facility to maintain a clean and safe environment for members.
- Exceptional customer service skills and ability to interact in a positive and professional way with members and co-workers.
- High school diploma or equivalent required; customer service background preferred.
- Punctuality and reliability are essential for this role.
- Demonstrate diplomacy in all interactions and use appropriate behavior and language.
- Free Planet Fitness Black Card Membership for all team players.
- Employee Assistance Program (EAP) for free and confidential access to counseling resources.
- Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits for eligible team players.
We are committed to providing a safe and healthy work environment for all our team players. As a member of our team, you will be required to wear a mask at all times while in-club and follow all state and local mask mandates.
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