Motorcycle Service Technician
4 days ago
We are seeking a skilled and experienced Motorcycle Service Technician to join our team at Ted Britt Auto Group. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in vehicle repairs and maintenance.
Key Responsibilities- Service Department Operations
- Provide prompt and dependable vehicle service to customers, ensuring high-quality workmanship and efficiency.
- Complete repair work within the scheduled time period, continually improving productivity and efficiency.
- Maintain a clean and organized work area, adhering to safety protocols and procedures.
- Assist the Service Writer with writing work orders, communicating with customers, and test riding vehicles.
- Notify the Service Writer of additional work needed or delays in completion, ensuring customer satisfaction.
- Customer Service
- Minimize come-backs and deal with them promptly and satisfactorily when they occur.
- Ensure customer vehicles are cleaner than when dropped off.
- Requirements
- Completion of a factory-authorized formal training program or equivalent work experience.
- Current motorcycle license.
- Service technicians must own a set of tools within 60 days of hire.
The noise level in the work environment is usually loud. Requires the use of both hands. Frequently required to bend, stoop, crouch, reach, handle tools, and lift 40 lb. of material. Frequently requires the ability to balance and push a 600+ lb. motorcycle.
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