Resident Service Coordinator

3 weeks ago


Denver, Colorado, United States UDR Inc Full time
Job Overview

We are seeking a highly motivated and customer-focused Resident Service Coordinator to join our team at Steele Creek, an exclusive apartment community in Denver, CO. As a key member of our community management team, you will be responsible for delivering exceptional resident experiences and providing personalized support.

Key Responsibilities
  • Collaborate with the community management team to resolve resident concerns and complaints in a timely and professional manner.
  • Welcome prospects and residents, as well as vendors, and answer inquiries regarding the property, lease details, amenities, and surrounding area.
  • Manage incoming packages systematically and maintain accurate records.
  • Organize and promote community events, such as charity donations, food drives, and holiday celebrations, to enhance resident retention.
Requirements and Qualifications
  • Minimum 1 year of office experience required.
  • Customer service experience and knowledge of multi-family, hospitality, or retail industries.
  • High School Diploma or equivalent required.
Compensation and Benefits

We offer a competitive hourly rate of $21-$24, depending on experience. Our comprehensive benefit package includes medical, dental, and vision plans, as well as a lifestyle spending account, supplemental term life insurance, and company matched 401(k) plan. We also provide tuition reimbursement, company-sponsored events, and opportunities for career development and advancement.

About UDR Inc.

UDR Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. As a leader in transformational change and operational innovation, we strive to create value for our stakeholders and deliver exceptional results. We are committed to providing equal employment opportunities and maintaining a diverse workforce and inclusive work environment.



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