Dermatology Partners Support Specialist

7 days ago


Reading, Pennsylvania, United States Dermatology Partners Full time
About the Job

This is an exciting opportunity to join a growing healthcare organization as a Customer Service Representative.

Responsibilities

As a key member of our team, you will be responsible for:

  • Providing top-notch customer service via phone, email, and fax
  • Coordinating patient appointments at multiple locations
  • Resolving patient complaints and concerns in a timely and professional manner
  • Supporting providers with electronic health records and other administrative tasks
Requirements

To succeed in this role, you will need:

  • At least one year of call center experience, preferably in a high-volume environment
  • Excellent communication and problem-solving skills
  • Able to work well under pressure and meet productivity targets
Benefits

Dermatology Partners offers a comprehensive benefits package, including:

  • Competitive salary range: $15-$17/hour
  • Medical, dental, and vision insurance
  • PTO and paid holidays
  • 401(k) plan with a 4% employer match


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