Accela System Support Specialist

4 weeks ago


Albany, New York, United States Aloden, Inc. Full time
Job Overview:
As an experienced Accela developer, you will provide 7 years of support for Windows server systems. This includes installs, upgrades, fixes, system changes, adapter deployment, analysis of system logs, and more.

Key Responsibilities:
Provide on-call support for Accela applications in production
Troubleshoot and resolve issues with Accela systems
Develop and maintain technical documentation for Accela systems

Requirements:
7 years of experience with Accela products or COTS applications
5 years of experience with .Net, ASP, VB Script, Batch Script, or similar technologies
2 years of experience with ITSM service desks
3 years of experience with Oracle Service Cloud, MySQL Database, and OPA
5 years of experience with various types of testing (automated, performance, unit, system, UAT, etc.)

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