Enterprise Technician

3 days ago


Arkansas City, Kansas, United States eXcell Full time

We are eXcell, a leading IT managed services specialist with over 12,000 associates worldwide. We're looking for an Enterprise Technician to join our team onsite in Arkansas City, Kansas. This is a 6 month project with a possible extension to 12 months. The role starts in January 2025 and involves working Monday to Friday with possible weekend work as needed.

About the Role:

  • Minimum 2 to 4+ years of experience in IT support or a similar role including hands-on experience with hardware repair, software troubleshooting, and providing technical support to end users
  • Proficiency in repairing, testing, and maintaining PCs, laptops, monitors, printers, and related hardware
  • Strong troubleshooting skills for software and computer peripherals
  • Experience with asset management and handling installations, moves, additions, and changes
  • Ability to provide in-person technical support and excellent customer service skills
  • Familiarity with backing up and burning end user data
  • Capability to develop and document process improvements
  • Experience working in an enterprise environment
  • Physical ability to lift up to 40lbs, bend, crawl, and walk for extended periods

What We Offer:

  • Comprehensive benefit package that you can elect into including health insurance (medical, vision, dental), 401k, basic life / AD&D, supplemental insurances plans, paid time off plan, paid holiday, paid sick leave plan, FSA / HSA pre-tax benefits, employee discounts
  • W2 only, no Corp to Corp
  • No H1B visa sponsorship at this time

Estimated Salary: $70,000 - $90,000 per year



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