Digital Transformation Leader
4 weeks ago
We are seeking a highly skilled Digital Transformation Leader to lead our IT Infrastructure and Operations team. As a key member of our organization, you will be responsible for driving the development and management of our IT infrastructure and operations strategy.
About the RoleThe ideal candidate will have 8+ years of experience in IT operations, infrastructure management, or a related field. You will oversee the management, maintenance, and lifecycle of servers, networking equipment, and other IT infrastructure components. Additionally, you will develop and execute strategies for database management system maintenance, performance, and simplification roadmaps.
Key Responsibilities- Infrastructure Management:
- Oversee the management, maintenance, and lifecycle of servers, networking equipment, and other IT infrastructure components.
- Develop and execute strategies for database management system maintenance, performance, and simplification roadmaps.
- Ensure high availability and performance of all IT services and systems.
- Establish project management best practices and ensure processes are followed and improved.
- Manage and optimize cloud infrastructure and services strategy, ensuring scalability and cost-effectiveness.
- Collaborate with teams to implement cloud solutions that meet business needs and maintain compliance.
- Implement and manage ITSM processes to enhance service delivery and support.
- Ensure effective incident, problem, and change management practices are in place.
- Create an environment of continuous improvement.
- Develop, implement, and maintain backup and disaster recovery strategies to protect organizational data.
- Regularly test and update disaster recovery plans to ensure readiness.
- Execute annual disaster recovery plans to ensure readiness.
- Establish monitoring systems to proactively identify and resolve issues within IT infrastructure.
- Generate and present regular reports on systems performance, uptime, and incidents to stakeholders.
- Implement and maintain industry best practices security measures to protect IT assets and sensitive data.
- Ensure compliance with relevant regulations and standards, such as SOX, CMMC, or ISO27001.
- Develop and implement a strategy and roadmap for simplification, standardization, automation, and leveraging emerging technologies.
- Lead and mentor a team of IT professionals, fostering a culture of continuous improvement and professional development.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Master's degree or relevant certifications (e.g., ITIL, APM, CSM, PMP, CISSP) is a plus.
- 8+ years of experience in IT operations, infrastructure management, or a related field.
- Strong knowledge of server and network administration, virtualization, and cloud technologies (e.g., VMWare, Azure, HCI, Cisco).
- Familiarity with ITSM tools (e.g., ServiceNow) and monitoring solutions.
- Experience with Agile Methodology and Tools (e.g., Asure DevOps).
- Understanding of cybersecurity principles and compliance requirements.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
- Professionalism: excellence, timeliness, and completeness of work; responsible and team attitude.
- Managerial skills: supervision and coaching, customer service, planning, organization, oral/written communication.
We offer a competitive salary range of $120,000 - $180,000 per year, based on experience, plus benefits including health insurance, retirement plan, and paid time off.
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