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Senior Product Technical Program Manager
2 months ago
CarMax is seeking a Senior Product Technical Program Manager to drive the delivery of large-scale and high-priority Product initiatives. This role will bridge the gap between product strategy and technical execution, managing and maintaining complex multi-team initiatives that span organizational boundaries through the product delivery lifecycle.
Key Responsibilities- Develop and manage end-to-end roadmaps in service of product priorities.
- Manage cross-functional programs and projects in a matrixed organization.
- Communicate progress and escalate impediments to enable smooth delivery.
- Bring a strong sense of strategic execution to the Product and Technology Organization.
- Establish shared goals and objectives to build alignment across multiple cross-functional teams.
- Provide ongoing communication of planning, project status, issues, and risks promptly to stakeholders.
- Proactively identify process improvement opportunities or gaps in product development cycle for owned and others' products and propose solutions.
- Bachelor's or Master's in Computer Science, Information Systems, Informatics, or related field, or equivalent experience.
- 5+ years of leading large-scale, complex, cross-functional programs.
- Expertise in building strong cross-team relationships and working cross-functionally with Product Management, Design, Engineering, Analysts, Technology, Operations, Legal, Security, Marketing.
- Expertise in working with multiple organizational levels, including mid-level management and org leadership.
- Ability to lead without authority to drive cross-functional teams toward completion of their deliverables.
- Comfortable operating in a fluid, agile, and team-oriented environment, with experience bringing order to chaos in a matrixed, highly cross-functional organization.
- Exceptional written and verbal communication skills that reflect clear thinking and messaging across different cohorts of audience.
- Expertise using agile, project, and issue tracking software.
- Deep expertise in agile principles and practices, with the ability to transfer that understanding with Product and Program teams.
- Proven experience with positively impacting org-wide health and performance leveraging agile methodologies at scale.
- Proficiency with Microsoft Office suite of tools and Azure boards.
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
