Pet Care Support Representative

3 weeks ago


Humble, Texas, United States Animal Emergency Clinic Northeast Full time

Emergency Clinic Receptionist Specialist

Animal Emergency Clinic Northeast is currently seeking a highly skilled and organized Emergency Clinic Receptionist Specialist to join our dynamic team. As a vital part of our operations, you will be directly responsible for fostering positive relationships between our clients and their pets. Your primary duties will include greeting clients warmly, coordinating visits, promoting services, and addressing client inquiries with professionalism. You will maintain close collaboration with our veterinary professionals to ensure cohesive workflow and deliver a high level of client satisfaction.

Requirements and Qualifications:

To be successful in this role, you must have an understanding of veterinary, healthcare, or retail customer service principles. A minimum of one year's experience in a related field would be beneficial. You should possess great organizational skills, precision, and thoroughness in completing tasks. Proficiency in standard computer applications and strong communication skills are essential. Physical demands of the job may involve prolonged standing, lifting items weighing up to 30 pounds without assistance (50 pounds with aid), and adapting to diverse noise levels.

Benefits Package:

We provide an inclusive compensation package with a base salary, a 401(k) retirement plan matched by the company, and quarterly bonuses tied to performance. Other benefits comprise comprehensive medical insurance, Health Savings Accounts (HSAs), dental and vision care, along with generous pet healthcare discounts. If you share our dedication to quality patient care and exceptional customer service, please submit your application today.

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