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Relationship Banker

2 months ago

Brooklyn, New York, United States Bank of America Full time
Job Title: Relationship Banker

We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service and support to meet their financial needs.

Key Responsibilities:
  • Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources.
  • Accurately and efficiently process cash transactions for clients as needed.
  • Build relationships with clients to meet their financial needs and connect them to solutions that meet their goals.
  • Manage financial center traffic, appointments, and outbound calls effectively.
  • Drive the client experience and ensure that clients receive exceptional service and support.
Requirements:
  • High school diploma or equivalent required.
  • One year of experience in a customer-facing role, preferably in the financial services industry.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and other financial transactions.
Preferred Qualifications:
  • Bachelor's degree in business or a related field.
  • Experience in sales or customer service, preferably in the financial services industry.
  • Knowledge of financial services products and solutions.

Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.