Patient Access Educator II

2 weeks ago


Tyler, Texas, United States Christus Health Full time

Job Summary:

The Patient Access Educator II is a professional position responsible for developing, implementing, and maintaining formal new hire orientation and ongoing training programs for associates. The Educator will focus on associate development to achieve data integrity as it relates to managing receivables and maximizing reimbursement. This role requires proficient teaching abilities and interpersonal skills to establish trusting relationships with associates and management.

Key Responsibilities:

  • Develops and implements new hire orientation and ongoing training programs to ensure associate understanding of policies, procedures, and regulatory requirements.
  • Monitors associate accuracy and provides feedback and individual training to enhance performance.
  • Maintains knowledge of current regulatory rules and requirements, including JCAHO, HIPAA, CMS, and other federal and state guidelines.
  • Participates in the development and testing of system applications and provides training to associates.
  • Communicates effectively with internal and external customers to ensure a high level of accuracy on all admissions.
  • Available to provide assistance to associates on a real-time basis to address questions and operational issues.
  • Completes required training as needed.
  • Performs all other duties as assigned.

Requirements:

  • High School Diploma or equivalent years of experience required.
  • 1-3 years of experience preferred.

Work Schedule:

TBD

Work Type:

Full Time

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