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Credit Collection Specialist

2 months ago

Trumbull, Connecticut, United States KONE Full time
About the Role

We are seeking a highly skilled Credit Collection Associate to join our team at KONE. As a key member of our branch operations, you will be responsible for performing a variety of credit collection tasks, including initial contact with customers, requesting action, and recording disputes.

Key Responsibilities
  • Coordinate with customers to resolve credit disputes and ensure timely payment.
  • Utilize office management tools, such as SAP and Excel, to track and manage credit collections.
  • Develop and maintain strong relationships with customers to ensure successful credit collection outcomes.
  • Collaborate with internal stakeholders to achieve business goals and objectives.
  • Document status updates and details to present to stakeholders.
Requirements

To be successful in this role, you will need:

  • 5+ years of relevant B2B collections experience.
  • Proficiency in SAP, Excel, and other office management tools.
  • An associates' degree in a related field or 10+ years of experience.
  • Strong communication and interpersonal skills.
  • A results-driven and detail-oriented approach to work.
What We Offer

We offer a competitive salary, flexible work schedule, opportunities to learn and grow, and a comprehensive benefits package, including a matching 401K, pension plan, and comprehensive health and wellness plans for the entire family.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.