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Housing Specialist

2 months ago

Brockton, Massachusetts, United States Father Bills & Mainspring Full time
Job Summary

We are seeking a highly motivated and experienced Housing Specialist to join our team at Father Bill's & MainSpring. As a Housing Specialist, you will play a critical role in locating and securing housing opportunities for our participants, building and maintaining strong relationships with local landlords and community partners, and collaborating with our internal team to provide comprehensive support services.

Key Responsibilities
  • Meet with referred households to assess housing needs, strengths, barriers, and accurately budget based on income.
  • Network and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations, and state agencies.
  • Transport and accompany referred participants to apartment viewings and other appointments as appropriate.
  • Complete and maintain all necessary documentation for participant's records, including data entry and reporting.
  • Knowledge of federal, state, and local housing laws and regulations, including tenant and landlord rights.
  • Solid understanding of available housing programs, including Rapid Re-Housing assistance and/or other subsidized housing programs.
  • Strong communication, analytical, and negotiation skills.
  • Ability to be a strong self-starter with a creative mindset towards locating and securing housing opportunities for participants.
  • Maintain an updated list of landlord contacts in a centralized database and share resources and housing leads with other housing specialists.
  • Advocate on behalf of program participants to help them move forward out of homelessness.
  • Participate in the creation and/or implementation of program service plans.
  • Coordinate and collaborate with department and community providers in support of program participants.
  • Create and accept internal and external referrals for resources and services and maintain communication with providers.
  • Attend and participate in staff meetings and trainings as required.
Requirements
  • 2-4 years of experience with housing and/or social work or a bachelor's degree in social work or a related field.
  • CPR certification is required and provided by Father Bill's & MainSpring.
  • AED and First Aid may also be required and will be provided by Father Bill's & MainSpring.
  • Valid driver's license and good driving record required.
Skills and Competencies
  • Empathy: An understanding and empathy for those dealing with homelessness and related issues.
  • Professionalism: Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill's & MainSpring within the organization and the community.
  • Communication: Speaks appropriately in positive and/or negative conversations with supervisors, co-workers, volunteers, donors, and constituents; articulates the goals of Father Bill's & MainSpring.
  • Record-Keeping: Routine clerical or record-keeping incidental to the essential responsibilities of the job (including, but not limited to, data entry and case file updates).
  • Job Knowledge: Possesses the practical and technical knowledge required on the job.
  • Attendance: Acceptable overall attendance record, consistently at work and on time.
  • Reliability: Relied upon regarding task completion and follow-up. Follows instructions, responds to management direction, and solicits feedback to improve performance.
  • Initiative: Seeks out new assignments and is willing to be flexible with additional duties.
  • Adherence to Policy: Follows safety and workplace expectations, regulations, and processes as defined in the Employee Handbook.
  • Work Ethic: Demonstrates a commitment to the Mission and adheres to the Operating Principles of Father Bill's & MainSpring and works as part of a team toward a common goal.