Hotel Operations Manager

5 days ago


New York, New York, United States One Haus Recruiting Full time
Hotel Manager Job Description

We are seeking a seasoned Hotel Manager to lead our boutique downtown hotel in delivering exceptional guest experiences that reflect our unique qualities. The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service through hands-on training and driving revenue growth through all sales channels.

Key Responsibilities:
  • Oversee all hotel operations, including front desk, guest relations, and night audit.
  • Develop and implement effective strategies to increase revenue and improve customer satisfaction.
  • Recruit, train, and manage a team of hotel staff, ensuring they meet the highest standards of service and hospitality.
  • Build and maintain positive relationships with guests, ensuring their needs are met and exceeded.
  • Implement and optimize departmental SOPs to elevate the performance across all hotel facets.
  • Strategically align sales and marketing initiatives to enrich the essence of the lifestyle brand and support achieving RevPAR goals.
  • Manage the hotel's budget and ensure all financial transactions are accurate and up-to-date.
  • Coordinate with the front desk team to ensure seamless guest check-in and check-out processes.
  • Conduct regular audits to identify areas for improvement and implement changes to increase efficiency.
  • Ensure compliance with all health, safety, and security regulations and standards.
  • Manage and maintain the hotel's phone systems and other technology.
  • Provide leadership and support to all hotel staff, fostering a positive and productive work environment.
Requirements:
  • Proven experience in hotel management, preferably in a similar role.
  • Strong understanding of hospitality management and guest relations.
  • Excellent leadership and management skills.
  • Experience with hotel phone systems and other technology.
  • Multilingual is a plus, with a strong understanding of diverse cultures and languages.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
  • High school diploma or equivalent required; bachelor's degree in hospitality management or a related field preferred.
  • Certification in hotel management or hospitality management is an asset.
Benefits:
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance


  • New York, New York, United States Crosby Hotel LLC Full time

    The Crosby Hotel LLC is seeking a highly skilled Night Manager to oversee all hotel operations during the overnight shift. As a key member of our Front Office team, you will be responsible for ensuring guest satisfaction and safety, while maintaining a professional and high-quality service-oriented environment.Main Responsibilities:Manage and monitor Front...


  • New York, New York, United States Hotel Resource Full time

    Job Title: Hotel Front Office Operations ManagerWe are seeking a highly skilled and experienced Hotel Front Office Operations Manager to join our team at Hotel Resource. As a key member of our management team, you will be responsible for overseeing the front office operations, ensuring exceptional guest service, and driving revenue growth.Key...


  • New York, New York, United States Marriott International Inc Full time

    About the OpportunityWe are seeking an experienced and motivated General Manager to lead the operations of our new luxury boutique hotel in Atlantic City. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, including managing staff, coordinating with vendors, and ensuring exceptional guest service.The ideal...


  • New York, New York, United States One Haus Full time

    Hotel Manager Job DescriptionWe are seeking an experienced Hotel Manager to lead our boutique downtown hotel and provide an exceptional guest experience that reflects our unique qualities.The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service through hands-on training and driving revenue...


  • New York, New York, United States Candlewood Suites Lancaster Full time

    Job Title: General ManagerWe are seeking an experienced General Manager to lead our Candlewood Suites Lancaster team. As a key member of our management team, you will be responsible for overseeing daily hotel operations, driving service excellence, and achieving profitability goals.Key Responsibilities:Lead and manage all hotel operations, including...


  • New York, New York, United States Blue Sky Hospitality Solutions Full time

    Job Title:General ManagerLocation:Tri-State New York Metropolitan AreaJob Type:Full-TimeAbout Us:We are a dynamic and competitive hospitality company seeking a highly experienced General Manager to lead our team and oversee operations in one of the most vibrant markets in the country.Position Overview:The General Manager will be responsible for the overall...


  • New York, New York, United States Blue Sky Hospitality Solutions Full time

    Job Title: General ManagerLocation: Tri-State New York Metropolitan AreaJob Type: Full-TimeAbout Us: Blue Sky Hospitality Solutions is a dynamic and innovative company that is seeking a highly experienced and results-driven General Manager to lead our team and oversee operations in one of the most competitive markets in the country.Position Overview: The...


  • New York, New York, United States Blue Sky Hospitality Solutions Full time

    Job Title: General ManagerLocation: Tri-State New York Metropolitan AreaJob Type: Full-TimeWe are seeking a highly experienced and results-driven General Manager to lead our team and oversee operations in one of the most dynamic and competitive markets in the country.Position Overview:The General Manager will be responsible for the overall management of the...


  • New York, New York, United States Blue Sky Hospitality Solutions Full time

    Job Title:General ManagerLocation:Tri-State New York Metropolitan AreaJob Type:Full-TimeAbout Us:We are a dynamic and competitive hospitality company seeking a highly experienced and results-driven General Manager to lead our team and oversee operations in one of the most dynamic markets in the country.Position Overview:The General Manager will be...


  • New York, New York, United States One Haus Recruiting Full time

    Hotel Manager Job DescriptionCreative hospitality brand One Haus Recruiting is seeking an experienced Hotel Manager to lead our boutique downtown hotel and provide an exceptional guest experience that reflects our unique qualities. The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service...


  • New York, New York, United States One Haus- NYC Full time

    Hotel General Manager OpportunityWe are seeking an experienced Hotel General Manager to lead our boutique downtown hotel in NYC. The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service and driving revenue growth through all sales channels.Key Responsibilities:Oversee all hotel operations,...


  • New York, New York, United States One Haus Recruiting Full time

    Hotel Manager Job DescriptionCreative hospitality brand seeks an experienced Hotel Manager to lead our boutique downtown hotel in delivering exceptional guest experiences that reflect our unique qualities. The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service through hands-on training and...


  • New York, New York, United States One Haus- NYC Full time

    Hotel General Manager Job DescriptionWe are seeking an experienced Hotel General Manager to lead our boutique downtown hotel in providing an exceptional guest experience that reflects our unique qualities.The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service through hands-on training and...


  • New York, New York, United States One Haus- NYC Full time

    Hotel General Manager OpportunityWe are seeking an experienced Hotel General Manager to lead our boutique downtown hotel in NYC. The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service and driving revenue growth through all sales channels.Key Responsibilities:Oversee all hotel operations,...


  • New York, New York, United States Rebel Hospitality New York LLC Full time

    Job Title: General ManagerWe are seeking an experienced General Manager to lead our hotel operations in Washington, D.C. As a key member of our management team, you will be responsible for overseeing all aspects of hotel operations, including rooms, restaurant, bar, and banquet teams.Key Responsibilities:Oversee hotel operations, including rooms, restaurant,...


  • New York, New York, United States Rebel Hospitality New York LLC Full time

    Job Title: General ManagerWe are seeking an experienced General Manager to lead our hotel operations in Washington, D.C. The ideal candidate will have a proven track record of managing hotel operations, including financial performance, guest satisfaction, and compliance with regulations.Key Responsibilities:Oversee all hotel operations, including rooms,...


  • New York, New York, United States Rebel Hospitality New York LLC Full time

    Job Title: General ManagerWe are seeking an experienced General Manager to lead our luxury hotel in New York. As a key member of our management team, you will be responsible for overseeing all aspects of hotel operations, including financial performance, guest satisfaction, and compliance with company and brand standards.Key Responsibilities:Oversee all...


  • New York, New York, United States Hyatt Union Square Full time

    {"title": "General Manager", "description": "OverviewHyatt Union Square is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.Your Growth PathArea General Manager, Regional Director of OperationsYour FocusesLeadership: Lead,...

  • Hotel Ambassador

    5 days ago


    New York, New York, United States Kimpton Hotel Full time

    Be Yourself. Lead Yourself. Make it Count.We're a boutique hotel that believes in the power of human connections. Our founder, Bill Kimpton, started this culture in 1981, and it's still our guiding principle today.We're looking for someone who can be an advocate for our hotel, create ridiculously personal experiences, and develop relationships with guests...


  • New York, New York, United States Hyatt Union Square Full time

    General Manager Job DescriptionOverview:Hyatt Union Square is seeking a seasoned General Manager to lead our team and drive hotel operations to new heights. As a key member of our leadership team, you will be responsible for maximizing profits, achieving exceptional guest satisfaction, and fostering a culture of collaboration and innovation.Your Growth...