Pension Plan Administrator
4 days ago
We are seeking a highly skilled Pension Plan Administrator to join our team at SCUFCW Trust Fund. The successful candidate will be responsible for supporting customer service and administrative duties for our defined benefit pension plan.
This role involves processing pension requests in accordance with the plan's provisions, performing benefit calculations, and creating participant statements.
Key Responsibilities:
- Communicate effectively with plan participants, Local Union representatives, and employer representatives via phone or email.
- Provide customer service by answering questions and responding to inquiries.
- Accurately process and review benefit pension calculations, ensuring system-generated calculations are accurate.
- Verify benefit calculations prepared by other analysts.
- Ensure check runs are accurately balanced.
- Provide pension-related forms, brochures, and materials to plan participants and representatives.
- Maintain current knowledge of plan documents, summaries, and other materials.
- Meet internal production expectations, including quality, quantity, and timely completion of tasks.
- Recommend process improvements for workflow, system processes, and benefit plans.
- Achieve established department production standards on a weekly, monthly, quarterly, and annual basis.
- Update internal systems with new retirement information, including updates to existing records and data.
Requirements
- Bachelor's degree in Business Administration, Mathematics, or a related field is required; or a combination of education and experience.
- Proficiency in MS Office (Excel, Word, and Outlook) is necessary.
- Excellent customer service skills and ability to build rapport with members.
- Ability to manage multiple projects with various deadlines strongly desired.
The estimated salary range for this position is $60,000-$80,000 per year, depending on experience. We offer an exceptional benefit package, including a 401(K) plan, pension plan, vacation, holiday, education reimbursement, and more. We are an equal employment opportunity employer, committed to diversity and inclusion.
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