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Operational Training Specialist

2 months ago

Kansas City, Missouri, United States Brinks Full time
Job Title

**Operational Training Specialist**

Job Summary

The Operational Training Specialist is responsible for delivering core operational training and initial and refresher functional training at a Brink's U.S. facility. This individual will deliver training through prescribed delivery methods to achieve or exceed the Company's objectives in safety, security, customer service, quality, and productivity.

Key Responsibilities:
  • Ensure core training is conducted for new employees, regardless of product line, within assigned facility(s)
  • Conduct initial and refresher functional training (to include Smith, Firearms, and CAPS training, where applicable) for hourly employees within assigned facility(s)
  • Conduct functional certification process, to include training, measurement, and testing as part of official certification for hourly positions within the facility(s)
  • Conduct safety training, or other training as needed within assigned facility(s)
  • Monitor LIFE (Learning in Field Experience) for assigned facility to ensure full compliance with established training policies, procedures, and objectives
  • Conduct CIT street inspections and observation rides for assigned facility(s) as part of functional certification process
  • Track and report on all required city and state permits and/or licenses for assigned facility(s), and monitor and report training requirement changes affecting those permits and/or licenses
  • Ensure that safety and security equipment and supplies are in place at all times within the facility(s): Radios, Firearms, Vests, Uniforms, and Equipment
Minimum Qualifications:
  • Minimum of 2 years working experience with computer software/systems
  • Minimum of 1 year field/operations-related industry or training experience
  • Minimum of 1 year experience in safety training
  • Satisfy all applicable Department of Transportation requirements
  • Minimum of 21 years of age
  • A valid firearms permit or ability to pass applicable firearms licensing requirements
  • A valid guard card or ability to obtain a guard card or any other required licenses
Preferred Qualifications:
  • Proficient in MS Office (Word, Excel, PowerPoint, etc)
  • Certified instructor for Brink's Core Training, and Job Specific Certification training (to include Driver I Smith System Training), Firearms, and CAPS (Canadian Academy Practical Shooting) training
  • High school diploma or GED
Professional Skills:
  • Strong work ethic
  • Excellent ethics and integrity
  • High attention to detail
  • Collaborative work style
  • Excellent customer service
  • Professional, positive demeanor
  • Excellent interpersonal/communication and presentation skills
  • Excellent organizational, consultative, analytical, and problem-solving skills