Part Time Banker

2 weeks ago


Los Gatos, California, United States Citigroup Inc Full time
Job Summary

The Branch Service Representative is an entry-level position responsible for delivering exceptional customer service and supporting the execution of branch activities. This role involves assisting clients with banking transactions, providing product information, and maintaining a positive and professional atmosphere within the branch.

Key Responsibilities
  • Provide high-quality customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process banking transactions, including cash deposits, withdrawals, and transfers, while maintaining accurate records and adhering to bank policies.
  • Assist clients with product information and referrals, identifying opportunities to promote Citi's services and products.
  • Maintain a clean and organized workspace, adhering to bank standards and procedures.
  • Collaborate with colleagues to achieve branch goals and objectives, contributing to a positive and productive team environment.
Requirements
  • Previous customer service experience preferred.
  • Demonstrated sales and customer service skills.
  • Ability to work well in a team-oriented environment.
  • Effective problem-solving and communication skills.
  • High School diploma or equivalent required.
What We Offer

Citi offers a competitive salary range, paid time off packages, and a comprehensive benefits program, including medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs. We are an equal opportunity and affirmative action employer, committed to diversity and inclusion in the workplace.


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