Tax Services Representative

3 days ago


New York, New York, United States H&R Block Full time
{"title": "Receptionist - Tax Services", "description": "Helping Others is What We Do Best

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As a Receptionist - Tax Services, you'll focus on how to wow clients now and in the future. You'll help clients feel welcome and supported, and ensure they receive the best possible service.

Key Responsibilities:

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients' needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

What You'll Bring to the Team:

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Posting Title: Receptionist - Tax Services

", "lang_code": "en"}

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