Restaurant Manager

5 days ago


Calumet City, Illinois, United States Chili's Grill & Bar Full time
Restaurant Manager Job Description

At Chili's Grill & Bar, we're looking for a skilled Restaurant Manager to join our team. As a Restaurant Manager, you'll be responsible for ensuring a great Guest experience, leading the team through high-energy shifts, and exceeding Guest expectations on every occasion.

Key Responsibilities:
  • Guest Experience: Ensure a positive and memorable experience for every Guest.
  • Team Leadership: Role model and hold Team Members accountable to operational and quality standards.
  • Problem-Solving: Identify root causes of issues and hold yourself accountable for resolving them.
  • Communication: Foster open communication between Team Members and Management.
  • Change Management: Influence Team Member behaviors by championing change and restaurant initiatives.
  • Business Results: Drive business results by utilizing Chili's systems to effectively control costs.
  • Quality and Safety: Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
  • Team Development: Hire, train, retain, and develop Team Members to take on larger roles.
  • Community Engagement: Drive Guest engagement within the four walls of the restaurant while developing relationships within the community.
  • Culture and Values: Understand and practice Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.
About Us:

Chili's was born in Dallas, Texas in 1975. We've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas. With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You:
  • Dependable Team Player: You're a reliable and trustworthy individual who can work effectively in a fast-paced environment.
  • Fast-Paced Environment: You thrive in a dynamic and ever-changing environment.
  • Great Multitasking Skills: You're able to juggle multiple tasks and responsibilities with ease.

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