Professional Services Engineer II

1 day ago


Minneapolis, Minnesota, United States Atomic Data Full time
Job Title: Professional Services Engineer II

Atomic Data is seeking a highly skilled Professional Services Engineer II to join our team. As a key member of our engineering team, you will be responsible for designing, configuring, deploying, and maintaining applications, servers, storage, and network solutions, both on-premises and in the cloud.

Key Responsibilities:
  • Design and implement high-level solutions for complex infrastructure problems.
  • Collaborate with engineers and software developers to select appropriate design solutions or ensure the compatibility of system components.
  • Perform troubleshooting, performance tuning, and capacity planning.
  • Function as an escalation point for Client Services and Network Operations Center team providing support and resolution for Level I and Level II trouble tickets.
  • Develop and maintain internal documentation.
  • Effectively communicate with both technical staff and end-users, providing exceptional client service.
Requirements:
  • Bachelor's degree or equivalent combination of education and experience in engineering, mathematics, or computer science.
  • Proficiency in VMware and Microsoft virtualization solutions, SAN, NAS, and backup vendor technology, server OS management and deployment skills, Microsoft Exchange, Microsoft Active Directory, DNS, DHCP, SMTP, firewalls, and load balancing.
  • Demonstrable and advanced proficiency in systems administration or systems engineering.
  • Certifications in Cisco, VMware, AWS, Azure preferred.
  • Strong hardware and software troubleshooting skills.
  • Flexibility to support 24/7 operations.

Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies.



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