Restaurant General Manager

4 weeks ago


Bell Gardens, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our Dunkin' franchise team. As a Restaurant General Manager, you will be responsible for providing strong leadership to your team, delivering exceptional guest experiences, and driving profitable sales growth.

Key Responsibilities
  • Lead and manage a high-performing team to achieve sales and customer satisfaction goals
  • Develop and implement strategies to improve operational efficiency and reduce costs
  • Ensure compliance with Dunkin' standards, franchisee policies, and applicable laws
  • Recruit, hire, onboard, and develop restaurant team members
  • Plan, monitor, appraise, and review employee performance
  • Coach team members to drive sales, improve profitability, and guest satisfaction
  • Manage cash handling, inventory, and labor scheduling
  • Conduct self-assessments and corresponding action plans
  • Ensure restaurant budget is met and manage cash over/short
Requirements
  • Previous leadership experience in retail, restaurant, or hospitality
  • Basic computer skills and fluency in spoken and written English
  • Basic math and financial management skills
  • College degree preferred
  • Strong analytical skills and business acumen
  • Ability to train and develop a team
  • Guest-focused and excellent leadership skills
  • Must submit to a background check
About Us

Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. Our franchisee is a locally owned and operated business with a fast-paced, high-energy environment. We are committed to delivering exceptional guest experiences and driving profitable sales growth.


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