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Restaurant Service Professional

2 months ago

Ann Arbor, Michigan, United States The DIXBORO PROJECT Full time

Job Summary

The DIXBORO PROJECT is seeking a highly skilled and dedicated Server to join our team. As a Server, you will be the cornerstone of our guests' dining experiences, embodying excellence in service and genuine hospitality.

Key Responsibilities

  • Guest Interaction
    • Warmly greet guests, expressing genuine gratitude and sincerity.
    • Provide comprehensive menu tours, showcasing expertise on our food and beverage offerings.
    • Address guest inquiries regarding ingredients, preparation methods, and dietary restrictions to ensure a safe and enjoyable dining experience.
    • Personalize menu overviews to align with guests' preferences and desired dining experiences.
  • Service Delivery
    • Anticipate and fulfill guest needs throughout their visit, adhering to service protocols and striving to exceed expectations.
    • Drive sales and enhance guest satisfaction by continuously expanding job knowledge and identifying opportunities to enhance service.
    • Contribute to restaurant efficiency by performing opening, running, and closing side work tasks diligently.
  • Team Collaboration
    • Participate in pre-shift and ongoing educational opportunities to foster continuous learning and growth.
    • Foster teamwork by holding oneself and teammates accountable to our standards of excellence, cultivating a positive and supportive work culture.

Requirements

  • At least 1 year of server experience.
  • Embrace a collaborative team approach to fulfill both the team mission and each guest's needs.
  • Demonstrate emotional intelligence and effectively manage personal energy in a dynamic environment.
  • Maintain a positive attitude, embrace opportunities for growth and learning, and take pride in professional presentation.
  • Remain composed and focused in fast-paced settings, exhibiting strong attention to detail and efficient task prioritization.
  • Refuse to compromise on standards or resort to shortcuts, upholding our commitment to excellence.