Hotel Operations Team Lead

7 days ago


Denver, Colorado, United States Marriott International Full time

**Job Summary:**

We are seeking an experienced Hotel Operations Team Lead to join our team at Marriott International. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:

  • Operations Management: Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
  • Cash Handling and Reporting: Complete designated cashier and closing reports in the computer system, review shift logs/daily memo books, and document pertinent information in logbooks.
  • Guest Services: Process guest check-ins by confirming reservations, verifying guest identity, requesting form of payment, assigning rooms, and activating and issuing room keys.
  • Training and Development: Assist management in training, evaluating, counseling, disciplining, and motivating employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Safety and Security: Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Requirements:

  • Education: High school diploma or G.E.D. equivalent.
  • Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.

Benefits:

  • $23.99 per hour salary.
  • Healthcare benefits.
  • Flexible spending accounts.
  • 401(k) plan.
  • Earned paid time off and/or sick leave.
  • Life insurance.
  • Disability coverage.
  • Other life and work wellness benefits.

This is a full-time position with opportunities for professional growth and development. We offer a competitive salary and benefits package. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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