Customer Service Supervisor

6 days ago


Farmington Hills, Michigan, United States T.J. Maxx Full time
Customer Service Excellence at T.J. Maxx

As a Customer Service Supervisor at T.J. Maxx, you will be responsible for promoting an exceptional customer experience. Your key responsibilities will include overseeing a team of Associates at the front of store, training and coaching them on personalizing the customer experience while promoting loyalty programs, addressing customer concerns and issues promptly, and coordinating breaks for all.

Key Responsibilities:
1. Promote an excellent customer experience
2. Oversee a team of Associates at the front of store
3. Train and coach Associates on personalizing the customer experience
4. Address customer concerns and issues promptly
5. Coordinate breaks for all

What You'll Gain:
As a Customer Service Supervisor at T.J. Maxx, you will have the opportunity to develop your leadership skills, work in a fast-paced retail environment, and be part of a dynamic team that is dedicated to providing exceptional customer service.

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