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Senior Ops Technology Analyst
2 months ago
The FIS Government Solutions team is seeking a highly skilled Senior Ops Technology Analyst to join our Electronic Benefit Transfer (EBT) platform development team. As a key member of our team, you will be responsible for developing and supporting a variety of applications in one or more technology platforms with high quality standards.
Key Responsibilities- Analyze business and product requirements, prepare and document high-level and detailed designs for impacted areas.
- Conduct planning, analysis, and forecasting activities to plan projects and tasks.
- Participate in component and data architecture design, performance monitoring, product evaluation, and buy vs. build recommendations.
- Work closely with the business and product teams to define and design new products and enhance existing functions.
- Collaborate with Project Management, Change management, QC/certification teams, Production control, and customer service teams for assigned projects.
- Suggest technical alternatives and improve/streamline processes and systems.
- Troubleshoot, analyze, and fix production bugs.
- Be available for on-call support.
- Acquire high-level knowledge on all areas of product and understand dependencies.
- Be a good team player and collaborate well with other team members.
- Bachelor's degree in Computer Science, Information Technology, or Engineering, or the equivalent combination of education, training, or work experience.
- Experience in developing, installing, and supporting a business application with more than 10,000 users in a cloud-based environment.
- Hands-on work experience in Microsoft Azure or AWS platforms for a minimum of 3 years.
- Strong programming experience in working with Open System environment with J2EE, Struts, Spring, and other related frameworks.
- Experience in EBT/WIC or financial services/electronic card industry.
- Experience in the role of Production support/24 X 7 on-call/DevOps in supporting an application used by 10,000 users.
- Strong analytical and troubleshooting skills.
At FIS, you can learn, grow, and make an impact in your career. Our benefits include a flexible and creative work environment, diverse and collaborative atmosphere, professional and personal development resources, opportunities to volunteer and support charities, and competitive salary and benefits.
We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
