Customer Experience Manager
3 days ago
We're seeking a talented individual to join our Bakery leadership team as a Customer Experience Manager. In this role, you'll be responsible for ensuring that our customers have an exceptional experience when shopping in our store.
Salary: $21 - $22.50 per hour
About the Job:
- Develop and implement strategies to improve customer satisfaction and loyalty
- Work closely with the bakery team to ensure that customers receive excellent service and product recommendations
- Maintain a high level of product knowledge and stay up-to-date on new products and promotions
Requirements:
- 1-2 years of retail experience, preferably in a customer-facing role
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
Benefits:
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with both a profit-sharing and 401(k) match
About Us:
We're Wegmans Food Markets, a family-owned company that believes in caring, respect, empowerment, high standards, and making a difference in the community. We're proud to be a leader in the grocery industry and are committed to providing our employees with a positive and supportive work environment.
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