Customer Service Supervisor Role

6 days ago


Niagara Falls, New York, United States Rite Aid Full time
Job Summary

As a Lead Service Associate at Rite Aid, you will be responsible for supervising Store Associates and assisting with daily store operations. Your primary goal is to provide exceptional customer service and lead by example.

About the Role

This position involves supervising and helping Store Associates with daily operational tasks, including assisting customers with their shopping needs and transactions. You will also be responsible for tending to merchandising tasks via plan-o-gram, performing proper receiving and stocking procedures, and counting and reconciling cash register drawers.

Responsibilities
  • Supervise and assist Store Associates with daily operational tasks
  • Assist customers with their shopping needs and transactions
  • Tend to merchandising tasks via plan-o-gram
  • Perform proper receiving and stocking procedures
  • Count and reconcile cash register drawers
Requirements

To be successful in this role, you will need a high school diploma or equivalent, as well as at least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

What We Offer

In exchange for your hard work and dedication, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Our goal is to create an environment that inspires and motivates you to reach your full potential.



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