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Retail Sales Associate

2 months ago

East Falmouth, Massachusetts, United States HomeGoods Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at HomeGoods. As a Sales Floor Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Recovery and Organization: Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor.
  • Communication and Teamwork: Provide and accept recognition and constructive feedback, working effectively with peers and supervisors.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to respond appropriately to changes in direction or unexpected situations.
  • Communication and Organizational Skills: Possess strong communication and organizational skills with attention to detail, capable of multi-tasking and lifting heavy objects with or without reasonable accommodation.
  • Availability and Flexibility: Able to work a flexible schedule to support business needs, with a willingness to adapt to changing circumstances.
What We Offer

As a Sales Floor Associate at HomeGoods, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. We offer a competitive starting pay range of $15.50 to $16.00 per hour, as well as a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, and more.