Retail Sales Associate

4 days ago

East Falmouth, Massachusetts, United States Home Goods Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all cleaning and recovery standards.
  • Process customer purchases and returns accurately and efficiently, while providing a positive shopping experience.
  • Support and participate in store recovery efforts as needed, including maintaining a safe and secure environment.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and a strong ability to work with diverse customers.
  • Ability to work a flexible schedule to support business needs, including evenings and weekends.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

HomeGoods offers a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. At HomeGoods, we embrace the unknown and value diversity and inclusion in the workplace. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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