Retail Sales Associate

4 weeks ago


Falmouth, Massachusetts, United States Sherwin-Williams Full time

This role is critical to the success of our retail stores. As a Sales and Service Specialist, you will work closely with customers to understand their needs, provide product recommendations, and resolve any concerns. Your goal will be to consistently meet sales goals while delivering exceptional customer service.

The ideal candidate will be expected to work at one of our retail locations, providing a high level of customer satisfaction through excellent sales service. Key responsibilities include:

  • Assisting customers in person and over the phone by determining needs and presenting appropriate products and services
  • Building trust relationships with customers
  • Processing sales transactions accurately and consistently with policies and procedures
  • Meeting sales goals on a monthly, quarterly, and yearly basis
  • Remaining knowledgeable on products offered and discussing available options

Requirements:

  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends

Preferred Qualifications:

  • Valid, unrestricted driver's license
  • High school diploma or GED
  • At least one year of experience working in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


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