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Planned Maintenance Field Technician

2 months ago


Newton MA USA, United States Joe Warren & Sons Co., Inc. Full time
Job Summary

We are seeking a skilled Planned Maintenance Field Technician to join our team at Joe Warren & Sons Co., Inc. As a key member of our Planned Maintenance Program, you will be responsible for conducting preventative maintenance, troubleshooting, and repairs on ice machines and related equipment.

Key Responsibilities:
  • Perform routine maintenance and repairs on ice machines, including electrical, plumbing, gas, and steam systems.
  • Collaborate with the Parts Department to ensure timely sourcing and delivery of necessary parts.
  • Drive to customer locations to perform scheduled maintenance and service visits.
  • Communicate effectively with customers and provide excellent customer service.
  • Maintain detailed service reports, including work completed and parts used.
Requirements:
  • 2-3 years' experience in refrigeration or ice machine equipment repair.
  • High School diploma or GED and a valid driver's license.
  • Excellent customer service skills and ability to work well in teams.
  • Proficiency in gas, electric, plumbing, and/or steam repairs.
Benefits:
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Attractive compensation package with periodic reviews, bonuses, and increments.
  • 401(k) plan with a 4% Safe Harbor Match.
  • Life and disability insurance.
  • Quarterly bonus incentive program.
  • 9 company-funded holidays and generous PTO.
  • Robust career progression opportunities.