Executive Housekeeper, Resorts

4 days ago


Nashville, Tennessee, United States HHS Exceptional Hospitality, LLC Full time
Lead a Resort Housekeeping Department

As a key member of our team, you will be responsible for leading a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a clean and comfortable environment for guests to enjoy their well-earned vacation.

Key Responsibilities
  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
  • Lead and manage team member recruiting, training, development, and assignments
  • Perform daily inspections and assessments and coach and counsel team members
  • Collaborate with resort and company leadership to set expectations and achieve goals
  • Analyze data and make adjustments to meet facility, budget, and compliance goals
  • Execute, maintain, and monitor quality control systems and budgets
Requirements
  • 3+ years of hospitality management experience
  • High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
  • Ability to work a flexible schedule that may include nights, weekends, and holidays
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities
What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Employee resource groups (ERGs)
  • Career development and ongoing training


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