Transfer Specialist
1 day ago
At Service Corporation International, we celebrate lives and honor the deceased. We're seeking a compassionate and detail-oriented Transfer Specialist to join our team.
Job SummaryThe Transfer Specialist is responsible for the safe and respectful transportation of deceased individuals. This role requires collaboration with other team members to ensure compliance with local and state laws, as well as company policies and procedures.
Key Responsibilities- Drive company-owned vehicles to perform transfers, adhering to chain-of-custody, paperwork, and deceased identification processes.
- Interact with first responders, coroners, hospital staff, and senior living facility staff to accommodate their processes and procedures.
- Provide exceptional customer service to bereaved family members, maintaining a professional and courteous demeanor.
- Enter deceased event information into proprietary software according to company procedures.
- Transport caskets to airports, care centers, or funeral homes, and assist with moving caskets.
- Ensure vehicles are presentable by washing, vacuuming, and cleaning them regularly.
- Fuel vehicles as necessary and follow safety guidelines and expenditure processes.
- Maintain personal protective and transfer supplies in vehicles, including cleaning products.
- Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.
- High School Diploma or equivalent.
- Current state-issued driver's license with an acceptable driving record.
- At least one year of work experience as a courier or driver, with direct customer interaction preferred.
This role requires working indoors and outdoors in various weather conditions. Local and/or multiple location traveling is required. Comply with Field dress code policy.
Work postures include frequent standing, climbing stairs, and physical effort requiring manual dexterity. Lifting, pushing, and pulling up to 75 pounds are also required.
Working beyond standard hours as needed and local travel up to 100% using company vehicles are also required.
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