Cafe Operations Manager

3 days ago


Burlington, North Carolina, United States NEIGHBORHOOD SMOOTHIE LLC Full time
Job Overview

We are seeking a highly skilled and motivated Assistant Cafe Manager to join our team at Tropical Smoothie Cafe in Alamance Crossing. As a key member of our management team, you will be responsible for providing exceptional customer service, leading a high-performing team, and driving sales growth.

Key Responsibilities
  • Cafe Operations: Ensure smooth day-to-day operations, including food preparation, customer service, and cash handling.
  • Staff Management: Assist in hiring, training, and developing a high-performing team, as well as addressing employee concerns and issues.
  • Inventory and Supplies: Manage inventory levels, order supplies, and maintain a clean and organized cafe environment.
  • Customer Service: Provide exceptional customer service, handle customer complaints, and ensure a positive customer experience.
  • Financial Management: Assist with bank deposits, cash handling, and maintaining accurate financial records.
Requirements
  • Previous experience in a cafe or restaurant management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required.
What We Offer

As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.


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