Branch Director

2 days ago


Salem, Oregon, United States Family Resource Home Care Full time
Lead Our Salem Branch to Excellence

We are committed to fostering a dynamic and inclusive work environment where our employees thrive and grow. Our ideal candidate will embody our core values and lead our Salem branch to become a model of excellence in the industry.

Key Responsibilities:
  • Develop and implement strategies to enhance customer satisfaction and employee engagement.
  • Identify, coach, and develop employees to provide exceptional service and support.
  • Collaborate with team members to achieve business objectives and drive growth.
  • Manage and coordinate staff efforts to meet priority needs and cascade company-wide initiatives.
  • Deploy strong interpersonal skills to foster a positive and productive work environment.
  • Review and analyze data to inform actionable plans and drive business outcomes.
  • Establish and maintain effective conflict resolution and team collaboration processes.
  • Drive business growth and revenue through entrepreneurial spirit and a hunger for improvement.
Requirements:
  • Bachelor's degree or equivalent experience in a related field.
  • 2-5 years of experience managing a team of 5 or more individuals.
  • Demonstrated customer service and communication skills, problem-solving, and attention to detail.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
Preferred Qualifications:
  • Experience in home care and/or healthcare settings.
  • Healthcare Management degree.
Work Environment:

The Salem branch operates Monday-Friday, 8am-5pm, but occasional evening and weekend work may be required. Occasional visits to client homes, partner facilities, or conferences may be necessary. Ongoing marketing efforts in the community may require driving.

Benefits and Perks:
  • Medical, dental, vision, and prescription insurance options.
  • 3 weeks of Paid Time Off.
  • 401k.
  • 10 Paid Holidays.
  • Health Savings Account.
  • Work computer and phone system.
  • Employee Assistance Program.
  • Leadership Development Program and career growth opportunities.

Family Resource Home Care is an equal opportunity employer.


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