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Cash Handling Specialist

2 months ago

Pennington, New Jersey, United States Compass Group, North America Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Compass Group, North America. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities:

  • Perform sales transactions in a timely and accurate manner
  • Enter all sales into the cash register to ensure purchases are accurately recorded
  • Make change, accept declining balance cards and other acceptable forms of payment; issue receipts to customers
  • Follow standard procedures for issuing cash refunds
  • Interact with customers and resolve customer complaints in a friendly and service-oriented manner
  • Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards
  • Observe customer purchases in the cafe line and differentiate between standard portions
  • Replenish condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
  • Keep pastry case stocked
  • Ensure compliance with company service standards and inventory and cash control procedures
  • Ensure compliance with all sanitation, ServSafe and safety requirements

Requirements:

  • Customer service and cash handling experience preferred
  • Ability to work in a fast-paced environment and provide exceptional customer service
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive hourly rate
  • Opportunities for career advancement
  • Comprehensive training program
  • Flexible scheduling