Print Service Expert
5 days ago
**Job Title:** Printer Service Expert
Salary: $65,000 - $80,000 per year
Job DescriptionAs a Printer Service Expert, you will be responsible for providing top-notch technical support to our clients. You will have superb technical experience in diagnosing, servicing and repairing print equipment.
Your responsibilities will include:
- Completing preventative maintenance and repair records and maintaining backup device inventory.
- Responding in a timely manner to technical service calls to meet the service level agreement and providing exceptional customer service under pressure and with professionalism.
- Reviewing and maintaining manufacturers' schematics and service manuals for all assigned devices.
Qualifications:
- Demonstrated hands-on technical experience in diagnosing and repairing a wide range of print equipment.
- 2+ years' experience in the print service industry.
- Exceptional customer service, organizational and time management skills.
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