Print Service Expert

5 days ago


Orange, California, United States EPM Full time

**Job Title:** Printer Service Expert

Salary: $65,000 - $80,000 per year

Job Description

As a Printer Service Expert, you will be responsible for providing top-notch technical support to our clients. You will have superb technical experience in diagnosing, servicing and repairing print equipment.

Your responsibilities will include:

  • Completing preventative maintenance and repair records and maintaining backup device inventory.
  • Responding in a timely manner to technical service calls to meet the service level agreement and providing exceptional customer service under pressure and with professionalism.
  • Reviewing and maintaining manufacturers' schematics and service manuals for all assigned devices.

Qualifications:

  • Demonstrated hands-on technical experience in diagnosing and repairing a wide range of print equipment.
  • 2+ years' experience in the print service industry.
  • Exceptional customer service, organizational and time management skills.


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