Multifunction Device Service Expert
4 days ago
We're seeking a skilled Print Equipment Maintenance Technician to join our team at EPM. This is a fantastic opportunity for someone who's passionate about providing top-notch technical support and service to our clients.
We offer a competitive salary of $70,000 per year, based on industry standards and experience.
About the Role
- As our ideal candidate, you'll be responsible for diagnosing, servicing, and repairing print equipment, as well as maintaining backup device inventory.
- You'll respond promptly to technical service calls, meeting our service level agreement, and provide exceptional customer service under pressure.
- Your expertise will include reviewing and maintaining manufacturers' schematics and service manuals for all assigned equipment.
- You'll also support our supply chain and device inventory control.
Responsibilities
- Complete preventative maintenance and repair records.
- Respond to technical service calls in a timely manner.
- Review and maintain manufacturers' schematics and service manuals.
- Support supply chain and device inventory control.
Qualifications
- Demonstrated hands-on technical experience in diagnosing and repairing a wide range of print equipment.
- A minimum of 2 years' experience in the print service industry.
- Exceptional customer service, organizational, and time management skills.
- Reliable transportation.
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