Business Insurance Agent

12 hours ago

Colorado Springs, Colorado, United States USAA Full time
About the Role

USAA is seeking a highly skilled Business Insurance Agent - Mid-level to join our team. As a dedicated professional, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile.

Key Responsibilities
  • Use a consultative approach to determine customer needs, build rapport, and provide solutions based on current products and service offerings.
  • Build and maintain relationships between members and non-members and insurance carriers, exercising technical knowledge effectively and communicating solutions.
  • Use understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
  • Classify member's and/or non-members business and provide accurate risk management and risk mitigation solutions while using knowledge of B2B sales cycles for success.
  • Facilitate account reviews, by using the carrier renewal cycle, and understanding the members' and non-members' risk profile to provide consultative advice and appropriately address and mitigate the risk.
  • Research industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
  • Use knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.
  • Partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).
  • Calculate Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.
  • Provide select account service for member's and non-member's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.
  • Facilitate initial acquisition of business owners, Affluent members, and non-members, by gaining an understanding of the members and non-members' risk profile by providing a concierge, white glove, single point of contact service level for members and non-members with complex accounts and unique needs.
  • May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
  • High School Diploma or General Equivalency Diploma.
  • 2 years of insurance sales and service experience and/or experience working in a commercial insurance, high value, or broker agency setting.
  • Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
  • High Net Worth/Private Client Experience and ability to handle sensitive information.
  • Excellent communication and customer service skills.
Preferred Qualifications
  • 4 or more years of Commercial Lines Insurance account management experience writing new business. (Not including renewals and/or servicing)
  • 4 or more years working experience quoting and binding directly with the insured.
  • Experience with Agency Management Systems and/or Salesforce.
  • Experience working in a multiple carrier environment.
  • Active P&C General Lines License for home state.
About USAA

USAA is a mission-driven organization that facilitates the financial security of millions of U.S. military members and their families. We believe in our core values of honesty, integrity, loyalty, and service, and we're committed to giving back to those who have served.

What We Offer

USAA offers a competitive salary range of $51,840.00 - $92,880.00, as well as best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays, and various wellness programs.

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