Patient Radiology Coordinator

4 days ago


Myrtle Beach, South Carolina, United States Centauri Health Solutions Full time
Job Summary

This role is responsible for accurately performing Schedule+ functions for physicians and patients, including insurance verification and pre-certification for all scheduled services at an HCA Facility.

Key Responsibilities
  • Thoroughly complete the insurance verification process to ensure accuracy of insurance information.
  • Obtain insurance authorizations, referrals, and treatment consults as needed for all scheduled patients prior to receiving services.
  • Coordinate peer-to-peer reviews as needed between the physician and the insurance company.
  • Obtain benefit coverage from insurance companies and accurately enter information into the appropriate computer system.
  • Maintain proficiency in various systems utilized during insurance verification and authorization process, including online payor eligibility programs.
  • Monitor work lists to ensure timely insurance verification processing.
  • Maintain documentation necessary for compliance with state, federal, and other regulatory agency requirements.
Additional Responsibilities
  • Effectively communicate operational activities and issues with coworkers, supervisor, and manager.
  • Interface courteously and effectively with internal and external customers, presenting a positive departmental and organizational image.
  • Demonstrate proficiency within assigned area of responsibility and a general understanding of the entire Patient Access process.
  • Identify and recommend process improvements for the Schedule+ Program.
Requirements
  • Excellent customer service or client relations experience in an office or hospital environment.
  • High volume call center experience preferred.
  • High school diploma or equivalent GED required.
  • Associates degree in a related field or a minimum of two years in patient scheduling, registration, and/or healthcare billing.
  • Strong literacy skills, including grammar, spelling, and math.
  • Strong Microsoft Products skills, including Word, Excel, Outlook, and Windows.


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