Client Support Specialist

3 days ago


Spring Valley, Nevada, United States U.S. Legal Support Full time
Client Support Analyst Job Description

We are seeking a highly skilled and customer-focused Client Support Analyst to join our team at U.S. Legal Support. As a Client Support Analyst, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Answer customer phone calls professionally and provide the highest level of service
  • Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues
  • Respond to customer email inquiries promptly and address inquiries from start to finish
  • Assign resources for process service needs and follow through until completion
  • Act as backup to the office coordinator and cover the office/front desk as needed
Requirements:
  • 3 years of relevant work experience
  • A high school diploma or equivalent
  • Prior administrative/office experience a plus
Perks and Benefits:
  • Family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, and fun activities

We offer a comprehensive background check, including a minimum of ten years of verifiable work/education history. All information on your resume must be accurate and verifiable. Employment is contingent upon a successful background check.

Compensation details: 19-22 Yearly Salary



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