Restaurant Operations Manager

3 weeks ago


Allentown, Pennsylvania, United States SUMMERWOOD MASTER Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Summerwood Master. As an Associate Restaurant General Manager, you will be responsible for assisting the Restaurant General Manager in overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Assist the Restaurant General Manager in managing daily restaurant operations, including supervising staff, controlling inventory, and maintaining high standards of quality and cleanliness.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase profitability.
  • Collaborate with the Restaurant General Manager to create and implement effective marketing campaigns, promotions, and events.
  • Provide exceptional customer service, ensuring that every guest has a positive experience and leaves the restaurant satisfied.
  • Recruit, train, and develop a high-performing team of restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen staff.
  • Manage labor costs, inventory, and supplies, ensuring that the restaurant operates within budget and meets financial targets.
Requirements
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Minimum 2 years of experience in restaurant management, with a proven track record of success in driving sales growth, improving customer satisfaction, and increasing profitability.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team of restaurant staff.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer
  • A competitive salary and benefits package, including health insurance, 401(k), and paid time off.
  • A fun and dynamic work environment, with opportunities for professional growth and development.
  • A team of experienced and supportive colleagues, with a passion for delivering exceptional customer service.
  • The opportunity to work for a leading restaurant chain, with a reputation for excellence and a commitment to quality.


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