Peer Counselor
4 weeks ago
About the Role
We are seeking a compassionate and experienced Peer Counselor to join our team at NYC Health + Hospitals. As a Peer Counselor, you will play a vital role in providing supportive and outreach services to consumers of inpatient and outpatient mental health services.
Key Responsibilities
- Provide education on substance abuse issues to consumers
- Advocate for the needs of people with substance use disorders within the behavioral health system and within service delivery systems
- Participate in utilization review and quality improvement activities
- Comfort patients, reassuring them about recovery and explaining the process of how acute distress is addressed
- Provide orientation and support to patients and collaterals
- Help patients to understand their role in their own recovery process
- Use personal experience as a recipient of behavioral health services (including co-occurring/substance use background) in role-modeling recovery and providing hope for other recipients
- Assist patients in seeking clarification about the treatment and recovery process
- Engage patients and help motivate them to enter treatment and engage with care coordination
- Provide motivation to address ambivalence about change using basic motivational interviewing techniques
- Conduct overdose prevention trainings with patients and their families, including naloxone distribution
- Provide linkage to continuing care and community resources
- Conduct follow-up with patients after discharge
- Assist with patient documentation, tracking, and follow-up
- Work with CATCH/SUD treatment team to facilitate engagement with clinic services
- Collaborate with staff in maintaining appropriate documentation
- Participate in supervision, department staff meetings, and other program review meetings
Requirements
- Satisfactory and documented completion of a formalized Peer Counselor/Specialist Training Program
- Certification as a Peer Specialist (NYCPS) issued by the Peer Specialist Certification Board
- One (1) year of full-time satisfactory experience working with consumers of mental health services as a peer counselor/specialist, peer advocate or in related human services
What We Offer
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
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