Product Specialist

7 days ago


Spanish Fork, Utah, United States Doug Smith Chevrolet Full time
About Doug Smith Chevrolet

We are a leading automotive dealership seeking a highly motivated and customer-focused individual to join our sales team. As a Product Specialist, you will play a key role in building strong relationships with our customers and providing them with an exceptional buying experience.

Responsibilities
  • Nurture Long-Term Relationships

Develop and maintain a loyal customer base by providing personalized service and ensuring their needs are met.

  • Consultative Selling

Utilize your excellent communication skills to understand customers' needs and preferences, and provide them with tailored solutions.

  • Product Knowledge

Stay up-to-date with the latest vehicle offerings, technologies, and features to provide expert advice to customers.

  • Demonstrations and Presentations

Deliver high-quality demonstrations of new and used vehicles, highlighting their features and benefits.

  • Follow-up and Referrals

Follow up with customers to ensure their satisfaction and encourage referrals to our dealership.

  • Overcoming Objections

Develop effective strategies to address customer concerns and objections, and provide solutions that meet their needs.

  • Reporting and Analysis

Provide regular updates to the Sales Manager on sales performance, customer interactions, and market trends.

Requirements
  • Availability and Flexibility

Be available to work flexible hours, including weekends, to meet customer needs.

  • Technical Skills

Develop proficiency in using various technologies, including computers, tablets, and vehicle head units.

  • Personal Qualities

Exhibit a positive attitude, self-motivation, and a strong work ethic.

  • Communication and Interpersonal Skills

Develop strong relationships with customers, colleagues, and management through effective communication and interpersonal skills.

  • Professional Appearance

Maintain a professional and well-groomed appearance at all times.

  • Clean Driving Record

Have a clean driving record and a valid driver's license.

Equal Opportunity Employer

Doug Smith Chevrolet is an equal opportunity employer and prohibits discrimination and harassment in all aspects of employment, including recruitment, hiring, promotion, and termination, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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